Overall Purpose of the Position:
The Clinical Trial Recruitment Manager is responsible for overseeing the recruitment of participants for clinical research studies. The role involves managing a team of recruiters, developing, implementing, and managing strategies to recruit and retain participants for clinical trials. This role ensures recruitment targets are met while adhering to regulatory standards, ethical guidelines, and study protocols. The manager works closely with clinical teams, sponsors, community engagement teams and other relevant external stakeholders to optimize recruitment processes, improve participant diversity, and ensure high-quality data collection.
Key Performance Areas (KPAs) & Responsibilities include, but not limited to:
Recruitment Strategy Development
- Developing recruitment plans tailored to specific clinical trials, aligned with target demographics, study requirements, and timelines.
- Collaborating with study coordinators and principal investigators to understand study requirements and target populations.
- Utilising data analytics and market research to identify effective recruitment channels and strategies
Participant Outreach and Engagement
- Developing and managing outreach campaigns using digital platforms, community engagement, and healthcare networks
- Fostering, building and maintaining relationships with patient advocacy groups, community organisations, and healthcare providers to promote trial awareness
Team Management and Collaboration
- Leading, mentoring and managing recruitment teams, including coordinators and outreach specialists, ensuring clear communication and goal alignment
- Building and maintaining relationships with clinic and healthcare centre management staff
- Collaborating with clinical investigators, study sponsors, CROs and other relevant stakeholders to align recruitment efforts with study objectives
Operational Management
- Overseeing the day-to-day operations of the recruitment team to ensure smooth and efficient processes
- Monitoring recruitment metrics and key performance indicators (KPIs) to assess the effectiveness of recruitment strategies and implement improvements as needed
- Ensuring that recruitment activities are conducted in accordance with regulatory requirements and ethical guidelines
- Fostering a culture of accountability and transparency within the recruitment team
Regulatory and Ethical Compliance
- Ensuring all recruitment activities comply with SA GCP (Good Clinical Practice), Ethical and other relevant regulatory standards
- Overseeing the creation of participant-facing materials to ensure ethical, clear, and culturally sensitive communication
Monitoring, Reporting and Communication
- Tracking recruitment and other relevant metrics, including enrolment rates, participant retention, and diversity statistics
- Providing status updates to team leads in a regular and relevant manner
- Communicating efficiently with all stakeholders
- Preparing detailed reports on recruitment progress for internal stakeholders and sponsors
Innovation and Process Improvement
- Exploring and implementing innovative recruitment methods, such as leveraging social media campaigns, mobile technology, and AI-driven tools
- Continuously evaluating the effectiveness of recruitment strategies and refine processes to enhance efficiency and participant experience
Ideal Requirements
- Bachelor’s degree in Life Sciences, Public Health, Marketing, or related field
- At least 2 years of experience in clinical trial recruitment, healthcare marketing, or patient engagement (Preferred)
- Proven track record of meeting recruitment goals for diverse populations or similar experience
- Experience in team supervision / management and leadership
- Proficient with Microsoft Office Suite
- Proficiency in the use of clinical trial management systems (CTMS) or similar tools
- Familiarity with digital marketing tools.
- Driver’s licence
Key Personal Inherent Characteristics
- Effective communication and interpersonal skills.
- Ability to work collaboratively across diverse teams and with external stakeholders.
- Problem-solving and decision-making abilities under time-sensitive conditions.
- Strong organisational skills, with the ability to oversee multiple tasks, projects, and team members
- Adaptability in recruitment strategy implementation
- Commitment to ethical recruiting practices and inclusivity in participant engagement
- Results-oriented, proactive, and self-motivated with a focus on driving success in clinical trial recruitment
Details:
Area: Parow, Cape Town
Contract Type: Permanent
Applications Close: 26 September 2025 (16:00)
Please indicate in your application that you are applying for the above-mentioned position.
If you have not received a response within one month, your application was most likely unsuccessful.
TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.
Meeting our employment equity goals will be acknowledged during the recruitment process.
By responding to this advert and sending your cv, cover letter and/or any other documentation, you are consenting to TASK processing your personal information as contained in the furnished documents. TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation. You agree that you have familiarised yourself with South Africa’s Protection of Personal Information Act and understand your rights and obligations under this Act.
