Overall Purpose of the Position:
The Clinical Trial Recruiter will play a vital role in strengthening the recruitment efforts for clinical trials by assisting with coordinating recruitment activities, maintaining volunteer databases, processing referrals, recruiting, whilst ensuring compliance with regulatory requirements.
Key Performance Areas (KPAs) & Responsibilities include, but not limited to:
Administrative:
- Managing the quality process to add new volunteers to recruitment database and validating data received
- Managing communication channels, including email and phone, to respond promptly to inquiries from potential volunteers and forward relevant information to the appropriate team members
- Correctly capturing new volunteer data on electronic platform and updating existing volunteer data to be current
- Coordinating follow-up visits for pre-qualified volunteers
- Transferring pre-qualified volunteer data to relevant trial lists where applicable
- Overseeing and coordinating the process of transferring volunteers to study site personnel for screening on trials, and back to database where necessary
- Preparing and distributing recruitment materials, such as flyers, brochures, and advertisements, to promote clinical trial opportunities, where applicable
Volunteer Coordination:
- Serving as the primary point of contact for potential participants, providing information about clinical trials, eligibility criteria, and study procedures
- Assisting in screening and assessing volunteer eligibility based on study protocols and regulatory requirements
- Coordinating participant travel arrangements and logistical support for clinic visits, if necessary
Data Management and Compliance:
- Maintaining accurate and up-to-date participant records in recruitment databases and electronic health records systems, ensuring confidentiality and compliance with privacy regulations
- Engaging with interested trial volunteers, confirming interest in trial participation, obtaining informed consent for database entry from volunteers, and ensuring all necessary documentation is completed and filed appropriately
- Collaborating with study coordinators and regulatory affairs personnel to ensure adherence to GCP and protocol requirements and regulatory standards
Recruitment Strategy Support:
- Recruiting volunteers for trials and database in compliance with industry requirements
- Assisting in the development and implementation of recruitment strategies to reach target populations and maximize participant enrollment in clinical trials
- Collaborating with research teams to identify recruitment challenges and opportunities for improvement, providing feedback and suggestions for enhancing recruitment efforts
- Monitoring and tracking recruitment metrics and milestones to evaluate the effectiveness of recruitment strategies and making data-driven recommendations for optimization
- Remaining up to date on current and new recruiting trials and relevant requirements
Ideal Requirements
- Bachelor’s degree, Diploma or equivalent in Health Science (Advantageous)
- Previous experience in an administrative or support role, preferably in healthcare, clinical research, or a related field
- Knowledge of patient recruitment strategies, including community outreach, social media marketing, and patient advocacy
- Familiarity or basic knowledge and understanding of chronic illnesses and medications with medical terminology, clinical trial processes, and regulatory requirements (Preferred)
- Proficient in MS Office (Word, Excel and Outlook) and experience with database management software
Key Personal Inherent Characteristics
- Excellent communication skills both written and verbal
- Confidentiality and compliance
- Listening skills including empathy and sensitivity in patient engagement
- Adaptable to change
- Planning, organising and follow up skills with the ability to manage multiple tasks and prioritise responsibilities
- Interpersonal skills – ability to build and maintain positive working relationships with stakeholders
- Attention to detail / Quality orientation
- Teamwork
- Accountability and able to work independently, taking initiative when required
Please indicate in your application the position that you are applying for (full title), notice period and gross salary expectations.
If you have not received a response within one month, your application was most likely unsuccessful.
TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.
Meeting our employment equity goals will be acknowledged during the recruitment process.
By responding to this advert and sending your cv, cover letter and/or any other documentation, you are consenting to TASK processing your personal information as contained in the furnished documents. TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation. You agree that you have familiarised yourself with South Africa’s Protection of Personal Information Act and understand your rights and obligations under this Act.
